Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (39) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Stock Assistant (21) , Trainee Manager (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 170 reviews)); "Great Enironment and People!" ((in 120 reviews)); "Great teams in store." ((in 101 reviews)); "Good training and employee discounts" ((in 100 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 95 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 202 reviews)); "Long hours and bad to work into the night" ((in 44 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 42 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 39 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 32 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

Lush reviews

3.7

57% would recommend to a friend

(2,224 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jun 16, 2020

Great place to work

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Lovely team, excellent training standards, good employee benefits

Cons

Sometimes a high pressure environment if you are easily over whelmed by lots of socialising

3.0

Jun 13, 2020

Great Casual Job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Discount, Store Management been given the opportunity to make decisions for their stores rather than strict direction from Head Office and a great team to work with. Great that they continue to pay Sunday penalty rates alongside any further awards/pay increases.

Cons

Employee dissatisfaction and less opportunity for growth due to the current climate. The work place can become easily toxic and it can be hard to strike a work life balance. Management is absolutely not paid as high as they should be with the work load and expectations set by Head Office.

5.0

Jun 9, 2020

Ethical brand

Customer care

Recommend

CEO approval

Business Outlook

Pros

Support team structure, positive approach to customer service, inclusive

Cons

Office Distance from the city

Viewing 1855 - 1857 of 2,224 Reviews

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Great Casual Job

Ethical brand

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