Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (39) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Stock Assistant (21) , Trainee Manager (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 160 reviews)); "Great Enironment and People!" ((in 120 reviews)); "Great teams in store." ((in 102 reviews)); "Good training and employee discounts" ((in 101 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 200 reviews)); "Long hours and bad to work into the night" ((in 44 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 40 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 35 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 31 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

Lush reviews

3.7

57% would recommend to a friend

(2,224 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

May 20, 2020

Invaluable training - a demanding but quirky place to work!

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

The sales/customer service training is invaluable and so thorough. You really feel ‘ready’ for your first day on the shop floor and this training has carried with me in multiple job roles.

Cons

If you’re not an extrovert, you might find working at Lush intense. Expect to have to approach customers who don’t want to be approached, and expect to potentially have to approach them multiple times (depending on your supervisor).

4.0

May 10, 2020

Fun workplace

Part time sales associate

Recommend

CEO approval

Business Outlook

Pros

Colleagues are friendly work duties are not too challenging and repetitive managers and supervisors are not too demanding good if you're talkative and outgoing employee discount for Lush products

Cons

sometimes it is quite tiring to keep talking for 5 or 6 hours straight

4.0

May 5, 2020

Great Experience but poor management

Christmas sales assistant

Recommend

CEO approval

Business Outlook

Pros

Really great experience to learn about the health benefits of different ingredients and you learn where everything is sourced in the most ethical way. Lush is true to its branding. Really positive environment with the co-workers.

Cons

Management was condescending at times and not very helpful

Viewing 1861 - 1863 of 2,224 Reviews

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Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Invaluable training - a demanding but quirky place to work!

Fun workplace

Great Experience but poor management

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