Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Mar 4, 2018

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good training for customer service skills

Cons

Being forced to talk to customers can be awkward

3.0
Feb 21, 2018

Not bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount which encourages you to try out products

Cons

Hectic and too demanding at times

4.0
Feb 14, 2018

Average overall experience

Recommend
CEO approval
Business Outlook

Pros

There is great training where you learn all about the products and this information is really interesting. Also, you are encouraged to use the products so Lush give great discount and lots of freebies! The products are actually really lovely too so makes it nice to talk about to customers about them.

Cons

Can sometimes feel quite fake and strict. Some members of management would tell us off on the shop floor in front of customers (for saying hello to people we knew) which could be embarrassing.

Viewing 2059 - 2061 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.