Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lush?

56% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (327) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 166 reviews)); "Great Enironment and People!" ((in 125 reviews)); "Good training and employee discounts" ((in 107 reviews)); "All good and great team" ((in 102 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 96 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 200 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 44 reviews)); "Long hours and bad to work into the night" ((in 42 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 38 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 31 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

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Lush

Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)

Mark Constantine

54% approve of CEO

35% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jun 11, 2025

Nice working place

Sales associate

Recommend

CEO approval

Business Outlook

Pros

good training with nice products

Cons

Being forced to share same environmental value as lush

1.0

Jun 9, 2025

People of Colour May Face Challenges Working Here

Supervisor

Recommend

CEO approval

Business Outlook

Pros

- discount - performative ally-ship and values if that’s your type of ‘activism’

Cons

- Discrimination (racism, transphobia, bullying) is allowed and not prevented - Management mishandled serious grievances (key witnesses weren’t even contacted) - The culture was shaped by fear, favouritism, and silence. - Speaking up resulted in isolation and being made to feel like you’re the problem. - Several others privately shared similar experiences showing this wasn’t an isolated issue. - Inclusion is performative; values disappear when accountability is required

4.0

Jun 9, 2025

Enjoyable

Team leader

Recommend

CEO approval

Business Outlook

Pros

Friendly Fast paced Decent Pay

Cons

Can be very pressurised at times Bonus structure not great

Viewing 208 - 210 of 2,224 Reviews

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