Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)
avatar

Mark Constantine

54% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Mar 29, 2025

Great Place to work

Recommend
CEO approval
Business Outlook

Pros

Fun place to work if you enjoy talking with people! Lots of new products come out to keep things interesting

Cons

At the time there were a lot of management changes at my store which made things complicated. Unsure of what that's like now

5.0
Mar 29, 2025

pay

Recommend
CEO approval
Business Outlook

Pros

company has good benefits and pays well

Cons

doesn’t provide zero hour contacts

1.0
Mar 28, 2025

Poor Management

Recommend
CEO approval
Business Outlook

Pros

fun collegues, near mrt station

Cons

Greenwashing, poor management, poor communication flow, no training, will crashout when called out. Unrealistic KPI, staff blamed for wastage. High Product wastage due to poor planning and ordering. Poor staff benefits, staff made to work even when sick, difficult to claim mc, staff are seen as cost instead of people. Defensive when given feedback but its the same feedback given independently by different individuals. High staff turnover. poor work flow, events are run last minute. insanely low pay, mid management roles are remotely market rate, closer to floorworker rates. OT is NOT payable and you will be punished for claiming hours.

Viewing 250 - 252 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.