Lyft Community Operations Associate reviews

Movement within the company is difficult

-Extremely underpaid. Making $5-10 less than other people in the same role. They claim it's because of the market. Yet Toronto & Ottawa make the same hourly rate when costs of living aren't even remotely similar. -There is no line of what clear responsibilities and expectations are. You will be doing the job of a title 3 or 4 ranks higher than you. Then you cannot skip a step once it comes to any sort of promotion. They do 2 times of year when you are eligible for said promotions. There is only two real positions you can take from this job (after you've been there for over a year.. depending on when your start date was because they only promote twice a year). -Management is all over the place. They will make promises they cannot keep. They promise room for growth when end of the day they make you take on more and more responsibility and don't offer any extra compensation to accommodate. -The culture is trash. You will be micromanaged. The negative energy in the hub is depressing.