Is Lyft a good company to work for as a Community Operations Associate?

Community Operations Associate professionals working at Lyft have rated their employer with 2.1 out of 5 stars in 124 Glassdoor reviews. This is a lower than average score with the overall rating of Lyft employees being 3.8 out of 5 stars. Search open Community Operations Associate Jobs at Lyft now and start preparing for your job interview by browsing frequently asked Community Operations Associate interview questions at Lyft .

Does Lyft pay Community Operations Associate employees well?

Community Operations Associate professionals rate their compensation and benefits at Lyft with 2.2 out of 5 stars based on 124 anonymously submitted employee reviews. This is 48.3% worse than the company average rating for salary and benefits. Find out more about Community Operations Associate salaries at Lyft.

What are the top reviewed jobs at Lyft?

Driver (2365) , Software Engineer (154) , Rideshare Driver (132) , Community Associate (127) , Senior Software Engineer (51) , Data Scientist (48) , Uber/Lyft Driver (47) , Independent Contractor (38) , Product Manager (32) , Customer Service Representative (31) , Operations Associate (30) , Ride Share Driver (23) , Operations Lead (22) , Recruiter (22) , Operations Manager (18)

What are the pros of working at Lyft according to real employee reviews?

"If you drive during prime time you can really make bank which is great for people in between jobs." ((in 325 reviews)); "Flexible hours and fun you get to chat and listen to music all day esstenially." ((in 233 reviews)); "Money is good and quick" ((in 227 reviews)); "I think the culture and company is great in the United States" ((in 186 reviews)); "So many great benefit and driver reward programs" ((in 169 reviews))

What are the cons of working at Lyft according to real employee reviews?

"Pay is low and you have to work your way up which could take a while." ((in 267 reviews)); "127 rides and no bonuses because of the pickup wasn't in the small 2" ((in 74 reviews)); "Poor leadership and frequent change of priorities" ((in 67 reviews)); "Lots of Layoffs" ((in 44 reviews)); "Bad managers are not disciplined or held accountable, even when there is extreme turnover" ((in 32 reviews))

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Lyft

Lyft Community Operations Associate reviews

2.1

16% would recommend to a friend

(124 total reviews)

David Risher

Not enough data to show CEO approval

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.8

Culture & values

2.2

Senior management

2.2

Compensation and benefits

2.2

Career opportunities

Community Operations Associate employees have rated Lyft with 2.1 out of 5 stars, based on 124 company reviews on Glassdoor. This indicates that most Community Operations Associate professionals have an average working experience there. Lyft is rated 45% below average by Community Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

124 reviews

4.0

Oct 11, 2018

Community Associate

Community associate

Recommend

CEO approval

Business Outlook

Pros

Great opportunity for growth in the company.

Cons

dealing with uneasy customers

3.0

Oct 11, 2018

Community Associate

Community associate

Recommend

CEO approval

Business Outlook

Pros

Almost everyone is kind and helpful.

Cons

You have too many people to report to. You never know who manages you.

5.0

Oct 10, 2018

Community Associate

Community associate

Recommend

CEO approval

Business Outlook

Pros

Lyft is the only company you could work for and not feel like you're working for coorporate America. They value their employees and help us achieve success every step of the way. This is definitely a company to grow with. They are mostly flexible with my schedule requests.

Cons

Dealing with rude, entitled people on the platform

Viewing 106 - 108 of 124 Reviews

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Lyft Community Operations Associate reviews

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