Lyft reviews

3.8

72% would recommend to a friend

(2,149 total reviews)
avatar

David Risher

62% approve of CEO

50% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Jul 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, decent pay especially for an entry level job, good work/life balance, and some great people work here. Lot's of support for those who want to advance their careers within the company.

Cons

Awful communication from top to bottom. Processes always change, rules always change, and nobody seems to have a definitive answer for anything. We get told "that's what it's like working at a startup!" - but this feels like a bigger issue. It's like no one really knows what's going on and this company is flinging mud at the wall and hoping something sticks. We receive 30+ emails per day and we are expected to sift through these for updates to policies and handling procedures. There is also a strong emphasis on left-leaning politics which Lyft attempts to inject into our personal lives. A few months ago there were flyers all over the bathrooms which among other things, encouraged us to "follow people from underrepresented groups" on social media. I found this to be extremely weird and condescending to the people that they were asking us to follow. What does this have to do with ride share? I'm just trying to use the bathroom!

2.0
Jul 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits, smart people for the most part

Cons

Nobody in lyft business middle management seems to know what they are doing and are primarily concerned with themselves, in order to achieve their own goals they screw over the outside sales reps/AEs/Local Acquisition Leads with targets that make no sense based on historical data. There are next to no promotion opportunities because of weird lyft politics and requirements of how long you need to be in a certain role, as well as 'leveling' issues restricting you from certain opportunities even if youre qualified. Avoid avoid avoid.

2.0
May 18, 2019

Good company, poor leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, some smart people, genuinely looking to do good in the world, diverse

Cons

Terrible pay, hierarchical and awful leadership, lack of transparency and downward communication, toxic office culture (not all offices)

Viewing 76 - 78 of 2,149 Reviews

Glassdoor has 5,585 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.