Lyft reviews

3.8

72% would recommend to a friend

(2,149 total reviews)
avatar

David Risher

62% approve of CEO

50% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jun 10, 2015

Lyft Recruiting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is transparent, execs are easy to talk to and accessible, innovation and new ideas are welcome.

Cons

Fast moving companies require everyone to work hard. You will be expected to participate so if you're looking for less involved role, this may not be for you.

4.0
May 13, 2015

The teenage phase is rough

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredibly smart and kind folks. Free food, if you're into that kind of thing. Definitely a fun product and hard problems to solve.

Cons

Still young minded, but no longer a young company. They need to get out of the teenage phase asap and start acting like a bit company. With that said, their culture couldn't sustain a fast move in to that, so it's a fine line. One that I hope they breach. Depending on your role, work/life balance isn't a thing, but it can be if you view it as just a job.

1.0
Nov 15, 2024
Recommend
CEO approval
Business Outlook

Pros

The compensation package is competitive.

Cons

The organization operates with a paradoxical mix of chaos and bureaucracy. Project ownership is poorly defined, leading to decisions being made by committees where accountability disappears once the product is delivered. The lack of structured knowledge-sharing creates significant inefficiencies—when someone leaves, their replacement often has to start from square one. It’s an organizational maze with little continuity or clarity. The performance review process is a frustrating and paperwork-heavy ordeal. The outcomes are highly subjective and rely on an outdated and demotivating quota system, where only a set number of employees can be rated as top performers, regardless of actual contributions. This approach undermines trust and recognition within teams, making the process feel unfair and disconnected from reality. As a result, leadership struggles to identify actual high performers, often favoring bureaucratic middle management instead. This misalignment erodes morale and fosters a deteriorating company culture, where talent and contributions are overlooked in favor of politics and process adherence.

Viewing 85 - 87 of 2,149 Reviews

Glassdoor has 5,585 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.