Lyft reviews

3.8

72% would recommend to a friend

(2,149 total reviews)
avatar

David Risher

62% approve of CEO

50% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Aug 9, 2025

Good launching pad, limited opportunities for growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO & good health benefits

Cons

Limited growth potential and phasing out of remote opportunities. The company is moving backward.

1.0
Aug 9, 2025
Recommend
CEO approval
Business Outlook

Pros

I get to drive when i want but lack the support of a real grownup company. Instead their support center is over run by incompetent hires for the lowest cost.

Cons

Their agents have no oversight so they are rude, end calls without providing relevant information to drivers and have no reporting mechanism so that they can be remove from the workspace, creating a toxic environment that lyft says they work hard at abstaining from, but go ahead and create the overall environment to fester toxicity.

4.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great WLB And management supports this

Cons

Hybrid policy; location-based pay is unfair

Viewing 88 - 90 of 2,149 Reviews

Glassdoor has 5,585 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.