Lyft reviews

3.8

72% would recommend to a friend

(2,151 total reviews)
avatar

David Risher

63% approve of CEO

50% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Jun 12, 2018

Community Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great values in the company with tons of room for Career Development.

Cons

Pay isn't great but great benefits.

2.0
Jun 7, 2018
Recommend
CEO approval
Business Outlook

Pros

- $200 worth of lyft credit each month - Free lunch up to $15 on Friday - laid back co- workers

Cons

The position is very deceiving! When you interview they emphasize on “customer service skills” and they make this position seem as if you are just helping the drivers with onboarding and some issues but it’s wayyyy more than that. Working is basically like working for a car rental company such as enterprise or hertz. You have to keep track on car inventory, accidents, cleaning and putting gas in vehicles and more. The hours are long and the pay is low for this kind of position and it is hard to live of. As a result, most of my co workers drive for lyft as well to make ends meet. Keeping up with all the vehicles with cleaning, gas, maintenance, repairs, accidents, etc is a lot and overwhelming. ESPECIALLY FOR THE LOW PAY! Also community associates get Chromebooks to work on as well instead of MacBooks or other better laptop brands. CA’s do not get the “Lyft Experience” that employees in the Hub get. Not to mention the fact, that all the express locations are outside of the city and a big commute for most people. The position overworks you and under pays you and their is not enough staff in the back of the house and front of the house. Get ready to become a human punching bag!

4.0
Jun 1, 2018

Great Company to work for

Recommend
CEO approval
Business Outlook

Pros

Company culture focus on diversity and inclusion. Employee benefits start on day 1. Management is engaged with staff and supportive. Focus on retaining great drivers. Great perks make commuting and life a little easier. Opportunities for advancement, even in non-tech roles.

Cons

Starting pay is much higher than minimum wage but still isn't in step with Bay Area cost of living.

Viewing 1942 - 1944 of 2,151 Reviews

Glassdoor has 5,588 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.