Lyft reviews

3.8

72% would recommend to a friend

(2,149 total reviews)
avatar

David Risher

63% approve of CEO

50% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Nov 14, 2017

Bad experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros to a very unresponsive support staff.

Cons

I have not yet had a chance to drive with Lyft because of an unreasonably long wait during the onboarding process. I applied for this ridesharde service more than six months ago. I have received repetitive request to submit information that was previously submitted with no progress. I was recently contact by the "help team" who have recently failed to update me concerning the status of application. Each time I check it simply says "items under review" with no clear explanation for why it has taken more than a month to complete a process that should only take 48 hours.

3.0
Nov 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits, Co-workers, Snacks, Catered lunch sometimes, Lyft credits

Cons

Upper Management - not approachable - not transparent Popularity contest

5.0
Nov 6, 2017
Recommend
CEO approval
Business Outlook

Pros

The most friendly and rewarding working experience I've ever had! I had the opportunity to work on exciting projects. I collaborated with top engineers and designers in the field. My work had a big impact. Competitive salary and perks. Awesome office space.

Cons

If I had to pick one, it might be that everything is moving and changing very quickly due to Lyft's incredible growth.

Viewing 1993 - 1995 of 2,149 Reviews

Glassdoor has 5,586 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.