1.0
Nov 14, 2017
Recommend
CEO approval
Business Outlook
Pros
There are no pros to a very unresponsive support staff.
Cons
I have not yet had a chance to drive with Lyft because of an unreasonably long wait during the onboarding process. I applied for this ridesharde service more than six months ago. I have received repetitive request to submit information that was previously submitted with no progress. I was recently contact by the "help team" who have recently failed to update me concerning the status of application. Each time I check it simply says "items under review" with no clear explanation for why it has taken more than a month to complete a process that should only take 48 hours.