Far and away the least effective management team I've ever worked for.
Pros
Most of the tools and softwares that Lyft uses are industry standard. "Lyft" looked great on a resume and I was able to get another job as soon as I started looking. You'll learn a lot about how startups should and shouldn't be run.
Cons
Despite being a multifaceted role where you will ideally learn multiple aspects of the business and likely have more knowledge of the platform than most people you report to, there are next to zero career advancement opportunities in this role (I know coworkers who were there for 1+ years before I was and still have the same role they had when they got there). The vast majority of my experiences in working with management (from my day to day manager all the way up to Logan Green and other SF based leadership I met) were toxic and uncomfortable. Managers love to smile, nod, and say "I hear you, but" whenever you raise any type of concern, even if it could help the company in the big picture. The company culture/attitude towards Community Associates isn't a healthy one and, despite the "corporate" labeling of the role, you're rarely treated like you actually work for the company- in the one instance I met the CEO, he literally walked away from me mid sentence while I introduced myself as a Community Associate (and, fun fact, it was my fifth day at Lyft; what an awesome way to feel welcome at a new job!). Prepare to feel "heard" and never "listened to".
