Lyft reviews

3.8

74% would recommend to a friend

(2,154 total reviews)
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David Risher

63% approve of CEO

51% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jul 21, 2024

Avoid at all cost

Recommend
CEO approval
Business Outlook

Pros

Some of the people I met.

Cons

OMG, there's just not enough time or space to list them all. The support structure for drivers is horrible. The pay rates are horrible, that's one reason they can sell that their cheaper than Uber. They, on paper say they care about safety and well being of their drivers...I promise you they do not. Their so called free lyft direct great. I had filled a dispute with lyft direct about 3 months ago, still no answer. Their support chat and staff are incredibly diificult to reach i filed a dispute with lyft direct over a $100 withdrawal over 3 months ago, have heard nothing from anyone. When I have tried to get an update numerous times, I have been talked down to, given the run around, even hung up on. I tried to talk to a manager or supervisor. That was one of the times I was hung up on.

5.0
Jul 18, 2024
Recommend
CEO approval
Business Outlook

Pros

so many pros like driving all the time

Cons

not much i love it there

1.0
Jul 18, 2024

Don’t do it

Recommend
CEO approval
Business Outlook

Pros

Set your own schedule with flexible hours

Cons

Taxes, car depreciation, traffic, potholes, debris on the road, low fares, slow days, bait & switch

Viewing 268 - 270 of 2,154 Reviews

Glassdoor has 5,592 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.