Lyon Living reviews

4.3

84% would recommend to a friend

(103 total reviews)

Frank T. Suryan, Jr.

95% approve of CEO

82% positive business outlook

Lyon Living has an employee rating of 4.3 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lyon Living employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

103 reviews
4.0
Jun 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Thorough training and support from manager. Room to move up. Good environment to work in, although some times of the year are busier than others, with housing.

Cons

Tenants can be rude and unreasonable. Hours can be a bit difficult working on Saturdays.

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Lyon Living Response
8y
Thank you for your feedback. We know how hard our onsite employees work to make our residents happy. If you worked for Lyon as a leasing associate, thank you so much for your service.
1.0
May 18, 2017

Careless

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros for working at this company. It has changed so dramatically over the years.

Cons

No work-life balance. Fewer and fewer benefits. Employees are treated like garbage.

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Lyon Living Response
9y
Thank you for your candid feedback regarding your work experience at Lyon. We agree that Lyon has changed over the last few years. This change was purposeful so that we can become focused on the experience of all stakeholders, including our residents and employees. We have transformed our culture to a more employee-friendly environment by adding employee perks such as casual dress, flexible schedules and employee happy hours. We have also created an Operations Steering Committee that is made up of employees across various locations, so that we can build consensus on all the changes that are taking place. In response to your feedback regarding our IT Department, we have recently engaged with external IT services so that we be more proactive in providing IT support to our residents and employees. We do our best to treat all employees with fairness and respect. If you feel that you are being treated unfairly, I encourage you to reach out to Human Resources directly. As the Head of HR, I can ensure you that your concerns will be heard and your issues will be addressed. We care about how employees think and feel and we strive for a culture of engagement and transparency.
5.0
Apr 12, 2017

Healthy Environment and Fun Coworkers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

· Great Management. My direct manager is incredible to work with. She cares about both my personal and professional development. I truly believe that she empowers me to do my job and to do it well. All of the other upper level executives are pretty cool as well. · Open Space Office · Events. Good amount of events that allow for me to hang out with other teams. · Pet Friendly. There are designated days where pets can come in. Always nice to see a dog or cat roaming around. · Cool Coworkers · 401k, Health, Dental, and Vision

Cons

Get brought up to speed with tech. It would be great to have a savvy shared drive (Dropbox, Google, Sharepoint), company account for conference calls, and project management software. Zendesk is probably the best tool for customer service requests.

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Lyon Living Response
9y
“I want to thank you for taking the time to give us your feedback. Lyon Living has recently formed a Technology Steering Committee. The Steering Committees will be used to gain acceptance from the Lyon team on new IT initiatives. We have already received a proposal to implement an intranet solution. Lyon currently utilizes a service for conference calling, but our new VoIP Broadvoice solution also has this functionality. Manage Engine handles our technical Service Request and this software includes an Asset Management, Project Management, and Change Request module. I encourage you to reach out to our IT Department for additional collaboration.”
Viewing 73 - 75 of 103 Reviews

Glassdoor has 104 Lyon Living reviews submitted anonymously by Lyon Living employees. Read employee reviews and ratings on Glassdoor to decide if Lyon Living is right for you.