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      Lyon Living

      Engaged Employer

      Lyon Living reviews

      4.3

      84% would recommend to a friend

      (103 total reviews)

      Frank T. Suryan, Jr.

      95% approve of CEO

      82% positive business outlook

      Ratings by demographic groups

      Lyon Living has an employee rating of 4.3 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lyon Living employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Reviews by job title

      103 reviews
      5.0
      Apr 12, 2017

      Healthy Environment and Fun Coworkers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      · Great Management. My direct manager is incredible to work with. She cares about both my personal and professional development. I truly believe that she empowers me to do my job and to do it well. All of the other upper level executives are pretty cool as well. · Open Space Office · Events. Good amount of events that allow for me to hang out with other teams. · Pet Friendly. There are designated days where pets can come in. Always nice to see a dog or cat roaming around. · Cool Coworkers · 401k, Health, Dental, and Vision

      Cons

      Get brought up to speed with tech. It would be great to have a savvy shared drive (Dropbox, Google, Sharepoint), company account for conference calls, and project management software. Zendesk is probably the best tool for customer service requests.

      avatar
      Lyon Living Response
      9y
      “I want to thank you for taking the time to give us your feedback. Lyon Living has recently formed a Technology Steering Committee. The Steering Committees will be used to gain acceptance from the Lyon team on new IT initiatives. We have already received a proposal to implement an intranet solution. Lyon currently utilizes a service for conference calling, but our new VoIP Broadvoice solution also has this functionality. Manage Engine handles our technical Service Request and this software includes an Asset Management, Project Management, and Change Request module. I encourage you to reach out to our IT Department for additional collaboration.”
      5.0
      Apr 19, 2019

      Outstanding Opportunities for Growth!

      Leasing administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been working at one of Lyon Living’s many amazing properties for a year now and I have observed a healthy, fun, and positive work environment and the company’s high standards to continue to improve their associates growth and resident experiences. Lyon Living has provided me and many other associates the opportunity to grow within the company by providing us with continued education and implemented training. I have developed a respect for Lyon Living’s goals and culture of providing and maintaining the best possible experience for everyone. The Property Manager of the community that I work at has done an outstanding job recognizing all associate goals, personal strengths, and achievements. Our team is always provided the necessary tools to enable the teams’ success with tasks and goals. Overall, employees feel valued, residents feel welcomed and taken care of and I can see myself working here for many, many years to come!

      Cons

      The only con I can think of is the processes involved within the programs in which we use on a daily basis. Although it is very easy to learn how to navigate through the programs, there are situations that could potentially prevent you from moving forward without manager approval which requires you to tell a resident that we will have to finish up any process when a manager is available. Understanding why this process is in place, I still feel that the company should reevaluate which permissions are actually needed and there should be a little more freedom for the associates so we can assist with small discrepancies or issues in a timely manner. We always feel empowered to make decisions that best fit the situation but we are unable to correct it without speaking with a manager first. I have observed that Lyon Living is working hard to implement necessary changes and I am excited for all future progress to making our daily tasks more streamlined and efficient for everyone.

      avatar
      Lyon Living Response
      7y
      Thank you so much for your time and effort to post your comments! It's great to read about your excitement after a year+ with Lyon Living. It is our goal to continue to grow that energy even more as you progress in your career! Your feedback is greatly appreciated and you are encouraged to reach out to our support and training team to help make processes more efficient. Thank you!
      1.0
      Feb 20, 2019

      Overworked and underpaid

      Property director
      Recommend
      CEO approval
      Business Outlook

      Pros

      I consider Lyon Living like an elementary school, a place to get your feet wet to learn the fundamentals of property management. When I first started with the company, upper management was great and they actually cared. However, over time as upper management restructured, the core values have changed and so did the treatment towards their employees.

      Cons

      One of the lowest paying companies in the industry compared to the competitors. There is a huge disconnect between Northern California and the corporate office in Southern California. It felt like we were the ugly step child always left behind. Lack of resources and outdated technology, which is sad since we live in the Silicon Valley.

      avatar
      Lyon Living Response
      7y
      Thank you for your feedback. We are continuously looking for ways to enhance the Employee Experience at Lyon Living. We’ll be sure to dive into the items you have mentioned.
      Viewing 13 - 15 of 103 Reviews
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      ReviewsLyon Living reviews

      Glassdoor has 104 Lyon Living reviews submitted anonymously by Lyon Living employees. Read employee reviews and ratings on Glassdoor to decide if Lyon Living is right for you.