Is MAA a good company to work for?

MAA has an overall rating of 3.7 out of 5, based on over 784 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 75% of employees would recommend working at MAA to a friend and 69% have a positive outlook for the business. The best reviews about MAA have been left by employees working as Maintenance Technician , Assistant Property Manager and Leasing Consultant .

Does MAA pay their employees well?

According to anonymously submitted Glassdoor reviews, MAA employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at MAA. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at MAA?

75% of MAA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MAA 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MAA?

Leasing Consultant (236) , Property Manager (83) , Assistant Property Manager (57) , Maintenance Technician (31) , Assistant Manager (30) , Leasing Agent (19) , Service Manager (9) , Service Technician (9) , Leasing Manager (8) , Assistant Property Manager (APM) (6) , Community Manager (6) , General Ledger Accountant (5) , Administrative Assistant (4) , Maintenance Supervisor (4) , Make Ready Technician (4)

What are the pros of working at MAA according to real employee reviews?

"Great benefits and you have the ability to move up" ((in 62 reviews)); "Fair commission distributions and great training" ((in 30 reviews)); "Work life balance is great" ((in 19 reviews)); "There is a sense of inclusion and great bonus when qualified." ((in 18 reviews)); "Good commission structure and bonuses." ((in 15 reviews))

What are the cons of working at MAA according to real employee reviews?

"Pay is low and only 20% off of rent." ((in 61 reviews)); "Poor management and they treat their staff badly" ((in 28 reviews)); "Managers don't listen to other opinions or ideas." ((in 20 reviews)); "It becomes very boring if you don't have any traffic coming through the leasing office at times since you're only in an office of you, the assistant property manager and the property manager." ((in 17 reviews)); "life balance can be challenging due to late leasing office hours." ((in 4 reviews))

What are employees saying about MAA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MAA layoffs and their outlook for job security at MAA in 2026.

What are the top reviewed MAA locations?

Atlanta , Dallas , Memphis , Charlotte , Houston , Raleigh , Austin , Orlando , Nashville , Charleston , Birmingham , Jacksonville , Tampa , Richmond , Savannah , Fredericksburg , Kansas City , Greenville , San Antonio , Huntsville , Little Rock , Chattanooga , Germantown , Gilbert , Tempe , Round Rock , Plano , Roanoke , Westminster , Kennesaw

MAA reviews

3.7

75% would recommend to a friend

(766 total reviews)

A. Bradley Hill

84% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

MAA has an employee rating of 3.7 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MAA employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

766 reviews

1.0

Dec 14, 2017

Uneducated corporate office! Turn and run!!

Assistant property manager

Recommend

CEO approval

Business Outlook

Pros

There are some remnants of intelligence within the company from Colonial and Post. On site staff is typically very enjoyable to interact with on a day to day

Cons

MAA is one of those companies that is growing too fast without a strong staff to support it. They are acquiring competitors left and right and the quality of work is far beyond embarrassing. There is little to no follow up on issues and anytime a problem arrives it is pawned off.. wait I’m sorry i mean “escalated” to various departments without any resolution. They do not value their employees and are constantly focused on their own bottom line. Working for MAA is a stereotypical job where you are treated like a number. They also have incredibly poor communication... they send out daily “what’s new” e-blasts but they never contain any relevant information to changes in leases, policy, etc. i guess they’re a great source if you want to know everyone’s birthday??

5.0

Dec 13, 2017

Leasing Consultant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent business strategies, strong HR team, amazing training. This is one of the best companies I have ever worked for. I feel the company values me and the employees. MAA does a lot for their employees. For one person who has been with the company for over a decade, they planted a tree in his name. A TREE! They give holiday bonuses, great commission structures, consistent feedback, communicate company goals, and accept feedback from employees. The company has strong core values and I LOVE the company more than any other I've worked for. They try to set the tone to make it a great place to work and live. They provide incentives to stay with the company beyond a year, great benefits at a reasonable cost, a nice amount of PTO and sick leave, hand written birthday cards, thanksgiving dinners for your family, Christmas bonuses, bonuses for meeting or exceeding benchmarks, kudos for hard work and sometimes even a phone call from the top for exceeding goals. MAA invests in its employees without reservation. I plan to stay with this company and maybe even invest in it myself. MAA isn't going anywhere anytime soon and I would recommend this company to any and everyone I know.

Cons

A lot of the information below from others is unfortunately accurate. As with any company you have cliques and people who choose not to work and to put their duties on the leasing agents. This is probably the worst part of the job. As a LC you will work the hardest and the starting pay is below others in the industry. As you move up the chain the work load significantly increases but upper management will shift the responsibility down while keeping the accountability and taking credit for your work but this is NOT the company culture so don't be deterred by it. Chop this up to human nature and the 48 laws of power not to MAA because it is NOT what they stand for.

1.0

Nov 19, 2017

Unprofessional

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

Pay was decent, uniforms provided, no breed restrictions

Cons

Property managers do what they want. They go out for “lunch” but are out getting their nails done, two hour lunches with vendors and other staff members.

Viewing 580 - 582 of 766 Reviews

Jobs at MAA

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Houston, TX

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Leasing Consultant | MAA West Midtown

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Atlanta, GA

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Uneducated corporate office! Turn and run!!

Leasing Consultant

Unprofessional

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