Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (115) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Ill be able to work from home" ((in 37 reviews)); "The people there are great and enjoy being around them" ((in 31 reviews)); "Wonderful training great support." ((in 21 reviews)); "A few good supervisors and good team mates." ((in 18 reviews)); "Great coworkers and really loved the work" ((in 15 reviews))

What are the cons of working at MCI according to real employee reviews?

"low pay and no future planning" ((in 38 reviews)); "Lack of communication happens quite often" ((in 9 reviews)); "Really low base salary for a company at KL" ((in 7 reviews)); "Copying and pasting "upper management" daily notices to employees on a team and pressing "send" to the team requires no effort." ((in 5 reviews)); "Bad sales strategy and leadership" ((in 4 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

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MCI

MCI reviews

3.3

57% would recommend to a friend

(514 total reviews)

Anthony Marlowe

60% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

2.9

Compensation and benefits

MCI has an employee rating of 3.3 out of 5 stars, based on 514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

514 reviews

3.0

Aug 12, 2021

Okay but pay sucks

Associate

Recommend

CEO approval

Business Outlook

Pros

Friendly team and management, before COVID hit we’d have fun at the office. It’s still fun but we don’t really do any pot lucks or contests anymore

Cons

Pay is too low for someone who’s been there for 4 years. Maternity leave is a joke. They want you to use the little PTO you do get through out the year (which I barely had 40 hrs and the doctors wanted me to take 6 weeks off)

1.0

Aug 5, 2021

unorganized, chaotic

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the only good thing I will say about this company was that it gave you the opportunity to work at home

Cons

shorted hours and pay on an already low paying job, unorganized, chaotic, lack of leadership and communication

3.0

Aug 2, 2021

Easy

Covid vaccine scheduler

Recommend

CEO approval

Business Outlook

Pros

The work was easy and a simple script scheduling line.

Cons

Sometimes the management isn’t the best and makes the job stressful

Viewing 325 - 327 of 514 Reviews

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Jobs at MCI

Experienced Tax Professional (Uncredentialed)

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Call Center Agent (Hiring Immediately)

Blended Call Center Representative (Inbound & Outbound)

Call Center Agent (Days)

Inbound Customer Service Agent

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MCI

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Okay but pay sucks

unorganized, chaotic

Easy

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