Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (115) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Ill be able to work from home" ((in 33 reviews)); "The people there are great and enjoy being around them" ((in 29 reviews)); "A few good supervisors and good team mates." ((in 20 reviews)); "Great coworkers and really loved the work" ((in 16 reviews)); "Flexible hours work from home" ((in 10 reviews))

What are the cons of working at MCI according to real employee reviews?

"low pay and no future planning" ((in 36 reviews)); "No training provided, learn yourself on the job" ((in 20 reviews)); "If you value organized training and effective communication, RUN." ((in 8 reviews)); "Really low base salary for a company at KL" ((in 7 reviews)); "Copying and pasting "upper management" daily notices to employees on a team and pressing "send" to the team requires no effort." ((in 5 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

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MCI

MCI reviews

3.3

57% would recommend to a friend

(514 total reviews)

Anthony Marlowe

60% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

2.9

Compensation and benefits

MCI has an employee rating of 3.3 out of 5 stars, based on 514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

514 reviews

3.0

Jan 23, 2023

Phone Coordinator

Phone coordinator

Recommend

CEO approval

Business Outlook

Pros

-Flexible schedule -WFH -Easy to get in

Cons

-Low pay -Equipment not provided

5.0

Jan 21, 2023

Great Place to Work

Customer service

Recommend

CEO approval

Business Outlook

Pros

Excellent team members as you are given all the necessary information you require to kickstart your career

Cons

none, as I am a new employee... yet to see any cons

2.0

Jan 19, 2023

project understaffed

Work force management

Recommend

CEO approval

Business Outlook

Pros

Friendly environment as long as you do your work and don't try to abuse the system

Cons

underpay for the task requested

Viewing 172 - 174 of 514 Reviews

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Jobs at MCI

Inbound Customer Service Agent

Call Center Agent (Hiring Immediately)

Call Center Agent (Days)

Blended Contact Center Agent (Inbound & Outbound)

Customer Service Representative (Nights)

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MCI

MCI reviews

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Phone Coordinator

Great Place to Work

project understaffed

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