The workload is extremely high and often unrealistic given the pay level, which is below industry standards. Expectations are high, yet resources and support from upper management are lacking.
Upper management often feels disconnected from the daily realities the onsite team faces. Metrics are demanding, but staffing and support to meet these goals are insufficient, leading to burnout and frustration among employees. Suggestions and concerns raised by the team rarely feel acknowledged or addressed by leadership.
If you’re looking for an environment that values reasonable workload expectations, and fair compensation / benefit package, this may not be the best fit.