Outdated tech stack and slow processes, especially due to government partnerships.
Culture feels old — many senior employees have been around for 20+ years and block growth for younger talent.
Recently laid off 600+ employees (April 3, 2025), mostly junior to mid-level (L2–L4) who actually got the work done.
Senior staff (L5+) tend to hold onto funding and positions regardless of performance.
Too many unnecessary managers, VPs, and C-levels — creates a bloated, bureaucratic structure.
Previous CEO (Jason) was a poor leader; hoping the new CEO brings meaningful change.