MKS Instruments reviews

4.0

85% would recommend to a friend

(72 total reviews)
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John T.C. Lee

90% approve of CEO

70% positive business outlook

Reviews by job title

72 reviews

Reviews about "Culture"

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4.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

The team is genuinely inclusive, with a collaborative environment where open communication is not just encouraged—it’s the norm. Everyone’s voice is heard, and feedback is shared respectfully and constructively. People are proactive, willing to take responsibility, and always ready to support one another. Innovation is a core part of our culture. Risk-taking is encouraged, and there’s a strong emphasis on learning from experimentation. Work-life balance is respected through flexible scheduling, which allows for personal needs without compromising productivity.

Cons

Some teams do not fully understand the technical capabilities or limitations of our products. This has occasionally led to miscommunication.

1.0
Jun 18, 2025

Unfriendly

Recommend
CEO approval
Business Outlook

Pros

Good pay and good benefits

Cons

No teamwork and no training

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MKS Instruments Response
6mo
Thank you for sharing your perspective and for your time at MKS in Rochester. We’re glad to hear that our compensation and benefits stood out to you. Teamwork and support are central to how we win as a team. While experiences can vary, we continue to invest in leadership development and onboarding to strengthen collaboration across all functions. If you’d like to share more about your experience, we welcome your feedback at mks.feedback@mksinst.com. Your insights help us grow.
4.0
Jun 13, 2025

MKS is great

Recommend
CEO approval
Business Outlook

Pros

Great products that go into a wide range cutting edge industries. They are Very respectful of their employees personal space

Cons

Lack of culture and community

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MKS Instruments Response
6mo
Thank you for highlighting both the impact of our products and the respectful environment you've experienced. Our teams take great pride in developing technologies that power possibilities across industries, and it's good to hear that sense of purpose comes through in the day-to-day. We also hear your point on culture and community. With a global company like ours, it can sometimes take more intention to find that connection — but we strongly encourage employees to take part in our employee resource groups (ERGs), which are open to everyone and offer great opportunities to build community, collaborate, and share ideas across the company. Everyone is welcome to take initiative and get involved — or even help shape something new. If you'd like to share additional ideas or feedback, you can write to us directly via mks.feedback@mksinst.com or through our internal Digital Dialogue platform.
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