Does MSC Industrial Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MSC Industrial Direct?

51% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Industrial Direct 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MSC Industrial Direct?

Account Executive (53) , Sales (26) , Outside Sales Representative (25) , Customer Service Representative (24) , Key Account Sales Consultant (21) , Manager (21) , Sales Representative (16) , OSA (15) , Account Representative (14) , Sales Associate (14) , Sales Executive (13) , National Account Manager (9) , TELESALES Representative (9) , Account Manager (8) , Inside Sales Associate (8)

What are the pros of working at MSC Industrial Direct according to real employee reviews?

"Good benefits and no work on weekends/major holidays." ((in 81 reviews)); "Great culture and place to work" ((in 76 reviews)); "Good pay for no degree." ((in 53 reviews)); "Good people Resources are available" ((in 49 reviews)); "Good work/life balance" ((in 31 reviews))

What are the cons of working at MSC Industrial Direct according to real employee reviews?

"Upper management is atrocious." ((in 30 reviews)); "Direct manager determines your company advancement" ((in 27 reviews)); "Gershwind made us the scape goat for his lack of leadership." ((in 19 reviews)); "Low salary" ((in 15 reviews)); "low base and low commissions" ((in 14 reviews))

What are employees saying about MSC Industrial Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSC Industrial Direct layoffs and their outlook for job security at MSC Industrial Direct in 2026.

What are the top reviewed MSC Industrial Direct locations?

Melville , Davidson , Charlotte , Atlanta , Chicago , New York , Southfield , Elkhart , Mableton , Jonestown , Columbus , Detroit , Dallas , Fernley , Los Angeles , Hanover Park , Cincinnati , San Diego , Harrisburg , Cleveland , Denver , Minneapolis , Indianapolis , Reno , Pittsburgh , Tampa , Wood Dale , Tulsa , Dayton , Davenport

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MSC Industrial Direct

MSC Industrial Direct reviews

3.3

51% would recommend to a friend

(999 total reviews)

Erik Gershwind

62% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

2.0

Jun 22, 2026

Total chaos and worsening. Run.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

You still get a deposit every other week.

Cons

Impossible sales quota, high pressure sales, total chaos and every man for himself work environment, you get charged for your company car and then it's also tracked, Salesforce reporting nightmare, extremely high employee turnover, everyone is on a PiP or threatened with one...and more.

MSC Industrial Direct Response

Thank you for your feedback and for sharing your concerns. We recognize the importance of providing associates with the support, resources, and clarity they need to succeed, and are actively taking steps to enhance this area. Please raise your concerns with your manager, who can follow the proper channels to maintain confidentiality, and so that we may properly address them.

4.0

Jun 5, 2026

Great culture with relaxed atmosphere, but low pay

Software developer

Recommend

CEO approval

Business Outlook

Pros

Great culture, relaxed atmosphere and hybrid

Cons

Not much pay and people tend to get "comfrortable"

MSC Industrial Direct Response

Thank you for sharing your experience. We're pleased to hear you valued our culture, flexible work environment, and collaborative atmosphere. We also appreciate your feedback regarding compensation and long-term engagement, as insights like these help us better understand the associate experience and identify opportunities for improvement.

3.0

Jun 4, 2026

Positive work culture but struggles with time management

Systems engineer

Recommend

CEO approval

Business Outlook

Pros

Good work culture and good enviornment,helpful team

Cons

Time management and work life balance

MSC Industrial Direct Response

Thank you for your feedback. We're glad to hear you had a positive experience with our culture, team, and work environment. We also appreciate your comments regarding time management and work-life balance, as feedback like this helps us identify opportunities to improve the associate experience.

Viewing 7 - 9 of 999 Reviews

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Metalworking Specialist

Human Resource Analyst II, Data & Reporting

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MSC Industrial Direct

MSC Industrial Direct reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Total chaos and worsening. Run.

Great culture with relaxed atmosphere, but low pay

Positive work culture but struggles with time management

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