Does MSC Industrial Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MSC Industrial Direct?

51% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Industrial Direct 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MSC Industrial Direct?

Account Executive (53) , Sales (26) , Outside Sales Representative (25) , Customer Service Representative (24) , Key Account Sales Consultant (21) , Manager (21) , Sales Representative (16) , OSA (15) , Account Representative (14) , Sales Associate (14) , Sales Executive (13) , National Account Manager (9) , TELESALES Representative (9) , Account Manager (8) , Inside Sales Associate (8)

What are the pros of working at MSC Industrial Direct according to real employee reviews?

"Good benefits and no work on weekends/major holidays." ((in 81 reviews)); "Great culture and place to work" ((in 76 reviews)); "Good pay for no degree." ((in 53 reviews)); "Good people Resources are available" ((in 49 reviews)); "Good work/life balance" ((in 31 reviews))

What are the cons of working at MSC Industrial Direct according to real employee reviews?

"Upper management is atrocious." ((in 30 reviews)); "Direct manager determines your company advancement" ((in 27 reviews)); "Gershwind made us the scape goat for his lack of leadership." ((in 19 reviews)); "Low salary" ((in 15 reviews)); "low base and low commissions" ((in 14 reviews))

What are employees saying about MSC Industrial Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSC Industrial Direct layoffs and their outlook for job security at MSC Industrial Direct in 2026.

What are the top reviewed MSC Industrial Direct locations?

Melville , Davidson , Charlotte , Atlanta , Chicago , New York , Southfield , Elkhart , Mableton , Jonestown , Columbus , Detroit , Dallas , Fernley , Los Angeles , Hanover Park , Cincinnati , San Diego , Harrisburg , Cleveland , Denver , Minneapolis , Indianapolis , Reno , Pittsburgh , Tampa , Wood Dale , Tulsa , Dayton , Davenport

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MSC Industrial Direct

MSC Industrial Direct reviews

3.3

51% would recommend to a friend

(999 total reviews)

Erik Gershwind

62% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

4.0

Apr 8, 2013

Great Company, dysfunctional Human Resource Department

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the best and brightest people in the Distribution field.

Cons

Human Resources is supposed to be the keeper of the "culture" yet, at the highest levels, are the biggest violators of the "culture".

3.0

Apr 3, 2013

production standard is high, but as long as you work your job is safe

Order picker

Recommend

CEO approval

Business Outlook

Pros

Job is secure as long as you go in and work

Cons

wages, depending on department, the hours can be rough

4.0

Mar 26, 2013

ok company to work for on long island

Sales operations specialist

Recommend

CEO approval

Business Outlook

Pros

growing national company with ok values, over 100 branches statewide so opportunities are endless. They are concious about the community and always have events to keep employees involved

Cons

rigid management, lack of training, no advancement opportunity in corporate, there isn't one message each managers interpret the book base on their own style

Viewing 973 - 975 of 999 Reviews

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Jobs at MSC Industrial Direct

Specialist, IT Support CFC/CC

Onsite Service Specialist I - Stafford, TX

Order Fulfillment - OEM

Customer Care Metalworking Tech Support Representative

Solutions Service Specialist

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MSC Industrial Direct

MSC Industrial Direct reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Company, dysfunctional Human Resource Department

production standard is high, but as long as you work your job is safe

ok company to work for on long island

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