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MSC Industrial Direct

Engaged Employer

MSC Industrial Direct reviews

3.3

51% would recommend to a friend

(999 total reviews)
avatar

Erik Gershwind

62% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

999 reviews
4.0
May 1, 2026

Great team and flexibility, but pay could improve

Metalworking specialist
Recommend
CEO approval
Business Outlook

Pros

Good management, great team. Lots of flexibility and opportunities for advancement.

Cons

Only decent pay. Very expensive benefits.

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MSC Industrial Direct Response
2mo
Thank you for your feedback—we’re glad to hear you’ve had a positive experience with your team, management, and the flexibility and growth opportunities we offer. We also appreciate your input on pay and benefits, and we’re continuously evaluating how we can enhance our total rewards to better support our associates.
1.0
Apr 21, 2026

MSC Industrial supply

Category manager
Recommend
CEO approval
Business Outlook

Pros

There are no pro's working for this company

Cons

Awful company to work for, micromanaged and SLT has no clue how to run a business.

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MSC Industrial Direct Response
2mo
Thank you for sharing your experience as a former associate of MSC.
5.0
Apr 21, 2026

Great culture and benefits with good work-life balance

Systems analyst
Recommend
CEO approval
Business Outlook

Pros

Culture, comaraderie, benefits, work/life balance, management

Cons

Nothing comes to mind at the moment.

avatar
MSC Industrial Direct Response
2mo
Thank you for sharing your experience. We’re thrilled to hear you value our culture, camaraderie, benefits, and work/life balance—those are all priorities we continuously strive to strengthen. We appreciate you taking the time to share your feedback!
Viewing 16 - 18 of 999 Reviews
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ReviewsMSC Industrial Direct reviews

Glassdoor has 1,043 MSC Industrial Direct reviews submitted anonymously by MSC Industrial Direct employees. Read employee reviews and ratings on Glassdoor to decide if MSC Industrial Direct is right for you.