Does MSI pay their employees well?

According to anonymously submitted Glassdoor reviews, MSI employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSI. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at MSI?

61% of MSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSI 2.8 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSI?

Sales Representative (27) , Customer Service Representative (25) , Associate (16) , Sales Associate (15) , Customer Service Representative (CSR) (11) , Operations Supervisor (9) , Outside Sales Representative (9) , Sales (9) , Manager (8) , Team Leader (8) , Accounts Receivable (5) , Product Associate (5) , Sales Director (5) , Software Engineer (5) , Class A Truck Driver (4)

What are the pros of working at MSI according to real employee reviews?

"people are great" ((in 26 reviews)); "Benefits are great" ((in 22 reviews)); "Having a good culture inside the company" ((in 16 reviews)); "The pay is good." ((in 14 reviews)); "Growth opportunities, Job security, Family" ((in 13 reviews))

What are the cons of working at MSI according to real employee reviews?

"No work life balance" ((in 8 reviews)); "Nothing’s is ever completed due to poor direction and leadership." ((in 8 reviews)); "Minimal training and by minimal i mean you get to know the colors if you're lucky." ((in 7 reviews)); "Deceptive management, favoritism, back stabbing, poor operations" ((in 7 reviews)); "Total lack of professionalism, and communication." ((in 5 reviews))

What are employees saying about MSI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSI layoffs and their outlook for job security at MSI in 2026.

What are the top reviewed MSI locations?

Orange , Edison , Atlanta , Houston , Deerfield Beach , Austell , Elk Grove Village , Lenexa , Hayward , Denver , Boston , Chicago , New York , City of Industry , Washington , Seattle , Tampa , Norwood , Virginia Beach , Wixom , Baytown , Anaheim , Los Angeles , Aurora , Kent , Newark , Centre , Muscle Shoals , Aurora , Bartlett

MSI reviews

3.5

61% would recommend to a friend

(468 total reviews)

Manu Shah

90% approve of CEO

73% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Culture & values

2.9

Senior management

2.8

Work/Life balance

MSI has an employee rating of 3.5 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

468 reviews

5.0

Jun 11, 2020

Fantastic Family company

Sales director

Recommend

CEO approval

Business Outlook

Pros

Take care of their people, if you work hard you can definitely move up, make more money and get a substantial bonus. Small company mindset. No matter how big they get they make decisions quickly and logically, looking to the long term rather than trying to fix a quarter for an earnings call

Cons

If you don't like to work in a fast paced and dynamic environment, depending on your role you might have a tough time.

5.0

Jun 10, 2020

Excellent Place to Work

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Opportunity to grow with the company. Even in this pandemic they decided not to layoff or furlough their employees but instead were given a raise! It is a pleasure to work for MS International.

Cons

Cannot take more than 2 weeks of vacation which can be very little if your family is out of the country. But it’s manageable.

5.0

Jun 10, 2020

Keeps Me Young

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Being a older employee and military veteran, MSI has welcome my years of experience in various fields to help cultivate my territory. How? Through collaboration with my direct manager and other company leaders in that they value my input and opinions to reach common goals, and to support my efforts. MSI places its team members as its most valuable resource. During the 2020 COVID 19 issue, No One Was Laid Off. That shows company loyalty to their team members, and a competitive advantage in obtaining additional market share. One last thought, I have fun in my current role. Daily problem solving, relationship development with current and future customers; no two days are alike. Having fun with these daily challenges keeps me young!

Cons

Honestly, I currently can't think of any at this time.

Viewing 112 - 114 of 468 Reviews

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Jobs at MSI

National Builder Project Coordinator

Inventory Planning and Replenishment Analyst

Sales Representative (Hospitality)

Indianapolis, IN

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MSI

MSI reviews

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Fantastic Family company

Excellent Place to Work

Keeps Me Young

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