Does MSI pay their employees well?

According to anonymously submitted Glassdoor reviews, MSI employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSI. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at MSI?

61% of MSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSI 2.8 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSI?

Sales Representative (27) , Customer Service Representative (25) , Associate (16) , Sales Associate (15) , Customer Service Representative (CSR) (11) , Operations Supervisor (9) , Outside Sales Representative (9) , Sales (9) , Manager (8) , Team Leader (8) , Accounts Receivable (5) , Product Associate (5) , Sales Director (5) , Software Engineer (5) , Class A Truck Driver (4)

What are the pros of working at MSI according to real employee reviews?

"people are great" ((in 28 reviews)); "Good benefits" ((in 21 reviews)); "Great Coworkers" ((in 9 reviews)); "Even in this pandemic they decided not to layoff or furlough their employees but instead were given a raise!" ((in 8 reviews)); "The work environment is very good" ((in 7 reviews))

What are the cons of working at MSI according to real employee reviews?

"Bad management to work in" ((in 31 reviews)); "No work life balance" ((in 9 reviews)); "Nothing’s is ever completed due to poor direction and leadership." ((in 9 reviews)); "There is clear favoritism and what feels like nepotism in how opportunities and accounts are distributed." ((in 7 reviews)); "Low salary" ((in 6 reviews))

What are employees saying about MSI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSI layoffs and their outlook for job security at MSI in 2026.

What are the top reviewed MSI locations?

Orange , Edison , Atlanta , Houston , Deerfield Beach , Austell , Elk Grove Village , Lenexa , Hayward , Denver , Boston , Chicago , New York , City of Industry , Washington , Seattle , Tampa , Norwood , Virginia Beach , Wixom , Baytown , Anaheim , Los Angeles , Aurora , Kent , Newark , Centre , Muscle Shoals , Aurora , Bartlett

MSI reviews

3.5

61% would recommend to a friend

(468 total reviews)

Manu Shah

90% approve of CEO

73% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

MSI has an employee rating of 3.5 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

468 reviews

5.0

Jun 9, 2020

Great company to work for! Ownership is committed to their goals of "Making Dream Surfaces Attainable"!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very stable company. Always busy with company growth every year. Never had to layoff or furlough employees due to economic reasons.

Cons

Always busy, never enough time in a day.

5.0

Jun 9, 2020

Positive forward focused company

Sales director

Recommend

CEO approval

Business Outlook

Pros

In a rapidly changing industry, MSI has continued to grow and succeed under the original owners and leadership of the family. The mission and values are clear in their actions and expectations. For example, not one employee was laid off or furloughed since the Covid-19 crisis began. Next, there is a high level of autonomy in the sales roles with of course a high level of responsibility. Operating as a microbusiness within a business is the best of both worlds. Last, there is plenty of data to go around. It may seem unimportant, but being able to show customers added value is powerful.

Cons

It's a big company, so sometimes information exchange can become disjointed (across departments not top down). Sometimes there are glitches with orders, but my feeling about this is that every surfaces company has similar problems. It's a matter of managing it properly and being ahead of it.

5.0

Jun 9, 2020

MSI is not just an companie. It's an Family. I am so happy and cant ask for more than to be part of this Family.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Sky is the limit. You work hard and smart and be loyal/humble. you can have anything you want.

Cons

As long as you want to work and get the job done. There is None.

Viewing 118 - 120 of 468 Reviews

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Warehouse Overhead Crane Operator

Warehouse Overhead Crane Operator

Warehouse Shipping and Receiving

MSI

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Reviews by job title

Great company to work for! Ownership is committed to their goals of "Making Dream Surfaces Attainable"!

Positive forward focused company

MSI is not just an companie. It's an Family. I am so happy and cant ask for more than to be part of this Family.

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