Does MTM Health pay their employees well?

According to anonymously submitted Glassdoor reviews, MTM Health employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at MTM Health. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MTM Health?

50% of MTM Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MTM Health 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MTM Health?

Customer Service Representative (75) , Customer Care Representative (CCR) (15) , Customer Service Representative (CSR) (15) , Customer Care Representative (13) , Manager (13) , Dispatcher (11) , Supervisor (9) , Business Analyst (7) , CCR (7) , CCR I (6) , Customer Service (6) , Director (6) , Driver (6) , Talent Acquisition Specialist (6) , Trainer (6)

What are the pros of working at MTM Health according to real employee reviews?

"Work from home and flexible schedule." ((in 41 reviews)); "The benefits are great and the chance to move up and expand in the company is amazing!" ((in 41 reviews)); "Pay is decent" ((in 36 reviews)); "I love coming to work the people are great and I am really enjoying helping people with their medical rides." ((in 30 reviews)); "Good work life balance" ((in 20 reviews))

What are the cons of working at MTM Health according to real employee reviews?

"Poor management to employee relationships" ((in 23 reviews)); "Poor leadership, financial decisions and nepotism all over." ((in 11 reviews)); "Managers are rude and unhelpful." ((in 9 reviews)); "Most, not all directors and Managers are clueless and have absolute favoritism." ((in 9 reviews)); "Continuously getting transferred to new Supervisors." ((in 8 reviews))

What are employees saying about MTM Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MTM Health layoffs and their outlook for job security at MTM Health in 2026.

What are the top reviewed MTM Health locations?

Lake Saint Louis , Saint Louis , Pulaski , Madison , Houston , Jackson , Chicago , Las Vegas , New York , Charleston , Maryville , Brooklyn , Boise , Tucson , Los Angeles , Warwick , Atlanta , Lake St Louis , Phoenix , Washington , Austin , Denver , Tampa , Boston , Mendota Heights , Commerce , Virginia Beach , Missouri City , Middleton , Gilbert

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MTM Health

MTM Health reviews

3.1

50% would recommend to a friend

(568 total reviews)

Alaina Macià

57% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Work/Life balance

3.2

Senior management

3.1

Culture & values

3.1

Career opportunities

2.8

Compensation and benefits

MTM Health has an employee rating of 3.1 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MTM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

568 reviews

5.0

Dec 8, 2023

CCR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I have learn a lot since I’ve been here for the three months.

Cons

Nothing wrong about this companh

5.0

Dec 8, 2023

Work from home

Customer care representative (ccr)

Recommend

CEO approval

Business Outlook

Pros

I love working at MTM due to them having WFH options.

Cons

None that I can think of.

5.0

Dec 8, 2023

Love working for MTM

Customer care representative (ccr)

Recommend

CEO approval

Business Outlook

Pros

I have a medically complex child, and when he needed wheelchair transport after hospitalization I found MTM and utilized this service for him and when I found out they were hiring I jumped on the opportunity as I found a passion for helping others that need NEMT services. It really makes my day when I’m able to assist another family in the same predicament I was in, in needing para lift for my son and not being able to afford a wheelchair accessible van myself. I’m so grateful for NEMT and to work for them. The flexibility I have now being able to work from home has been a huge help to my family. I see a lot of opportunities to advance here aswell and see so many promoted from within. When I have a call and the member or social worker comments on how this was time calling it was absolutely wonderful it really makes my day.

Cons

The only con I would say there is, is sometimes PTO not being able to be approved and since I have a medically complex child these appointments are of the utmost importance and I can’t reschedule them as they are with specialist and it would be many months to get back in then and this is how his medical management care is upheld. But with many work places this is the case as being a caregiver for a fragile and or medically complex child finding a workplace to help support this is and keep business needs in place is hard.i hope I don’t have to bite the bullet and take attendance points if this happens for one of his appointments.

Viewing 340 - 342 of 568 Reviews

Jobs at MTM Health

Customer Care Representative - WFH Indiana

Customer Care Representative - WFH Missouri

Customer Care Representative - WFH Wisconsin

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