Does MTM Health pay their employees well?

According to anonymously submitted Glassdoor reviews, MTM Health employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MTM Health. This rating has been stable over the past 12 months.

How satisfied are employees working at MTM Health?

47% of MTM Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MTM Health 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MTM Health?

Customer Service Representative (75) , Customer Care Representative (CCR) (15) , Customer Service Representative (CSR) (15) , Customer Care Representative (13) , Manager (13) , Dispatcher (11) , Supervisor (9) , Business Analyst (7) , CCR (7) , CCR I (6) , Customer Service (6) , Director (6) , Driver (6) , Talent Acquisition Specialist (6) , Trainer (6)

What are the pros of working at MTM Health according to real employee reviews?

"Work from home was great" ((in 41 reviews)); "Benefits were good and improving" ((in 41 reviews)); "Pay is decent" ((in 37 reviews)); "I love coming to work the people are great and I am really enjoying helping people with their medical rides." ((in 30 reviews)); "Great Leadership" ((in 18 reviews))

What are the cons of working at MTM Health according to real employee reviews?

"Poor management to employee relationships" ((in 22 reviews)); "Managers are rude and unhelpful." ((in 12 reviews)); "Poor leadership, financial decisions and nepotism all over." ((in 11 reviews)); "Mico Managed, favoritism , very high turnover" ((in 10 reviews)); "Very Low Pay, horrible training, horrible and lazy upper management, point system, outdated systems and unorganized company," ((in 8 reviews))

What are employees saying about MTM Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MTM Health layoffs and their outlook for job security at MTM Health in 2026.

What MTM Health locations have received the highest employee ratings?

Maryville , Saint Louis , New York , Pulaski , Charleston , Brooklyn

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MTM Health

MTM Health reviews

3.0

47% would recommend to a friend

(567 total reviews)

Alaina Macià

54% approve of CEO

52% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Senior management

3.1

Career opportunities

2.9

Compensation and benefits

MTM Health has an employee rating of 3.0 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MTM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

4.0

Jul 31, 2014

Continuous up training with over 20 health plans to keep up with on a daily basis.

Customer service representative ii

Recommend

CEO approval

Business Outlook

Pros

Great work/life balance, Descent starting pay and quick pay increases once your able to meet stats for each Tier level. Nice office environment and great co-workers.

Cons

Callers are continuously upset due to long hold times and inconsistent information being given by csr

1.0

Jul 24, 2014

Stay away - financial state murky

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Up until I was laid off Monday, it seemed like things were going to get better with finances. The benefits were good and we had a lot of good growht and news stories about new business. Worked w/ a lot of good people who cared about the members..

Cons

50 or so employees were just let go, so the company isn't doing well despite continuing to grow and even building a new building at one location. Poor leadership, financial decisions and nepotism all over. Dont come to work here unless your okay with working hard and seeing people who work maybe once a month not get laid off.

2.0

May 18, 2014

Revolving door workplace

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I would not recommend this job to a Friend.

Cons

It is a high stress job that you get no support from management. Coach's are not all on the same page, some knowing what they are talking about and an other that you are told the wrong things.Two weeks of training with someone that has only worked on the floor themselves for 2 weeks, one is judgmental on who will make it and who won't before they get out on the floor and does not know the WI protocols herself, the other immature not treating everyone as the same, and maybe needs to get back to reality. Train them and get them out on the floor to a place that is so different then what you are trained.

Viewing 538 - 540 of 567 Reviews

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