Does MTM Health pay their employees well?

According to anonymously submitted Glassdoor reviews, MTM Health employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at MTM Health. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MTM Health?

50% of MTM Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MTM Health 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MTM Health?

Customer Service Representative (75) , Customer Care Representative (CCR) (15) , Customer Service Representative (CSR) (15) , Customer Care Representative (13) , Manager (13) , Dispatcher (11) , Supervisor (9) , Business Analyst (7) , CCR (7) , CCR I (6) , Customer Service (6) , Director (6) , Driver (6) , Talent Acquisition Specialist (6) , Trainer (6)

What are the pros of working at MTM Health according to real employee reviews?

"Benefits were good and improving" ((in 42 reviews)); "Work from home and flexible schedule." ((in 38 reviews)); "Pay is decent" ((in 37 reviews)); "I love coming to work the people are great and I am really enjoying helping people with their medical rides." ((in 30 reviews)); "Good work life balance" ((in 20 reviews))

What are the cons of working at MTM Health according to real employee reviews?

"Poor management to employee relationships" ((in 22 reviews)); "Poor leadership, financial decisions and nepotism all over." ((in 11 reviews)); "Managers are rude and unhelpful." ((in 11 reviews)); "Favoritism and Nepotism at it's best!" ((in 9 reviews)); "Most upper management either is a relative or friend of the family...whether they know how to do their job or not." ((in 8 reviews))

What are employees saying about MTM Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MTM Health layoffs and their outlook for job security at MTM Health in 2026.

What are the top reviewed MTM Health locations?

Lake Saint Louis , Saint Louis , Pulaski , Madison , Houston , Jackson , Chicago , Las Vegas , New York , Charleston , Maryville , Brooklyn , Boise , Tucson , Los Angeles , Warwick , Atlanta , Lake St Louis , Phoenix , Washington , Austin , Denver , Tampa , Boston , Mendota Heights , Commerce , Virginia Beach , Missouri City , Middleton , Gilbert

MTM Health reviews

3.1

50% would recommend to a friend

(568 total reviews)

Alaina Macià

57% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MTM Health has an employee rating of 3.1 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MTM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

568 reviews

5.0

Jul 22, 2016

Best job ever

Education, training & outreach lead

Recommend

CEO approval

Business Outlook

Pros

Supportive and encouraging Challenge employees to do the best they can Challenge employees to learn new skills Excellent opportunity for internal promotions Like a family

Cons

I experienced nothing I would consider a Con

MTM Health Response

8y

Thank you for taking the time to write a review and provide feedback. We appreciate your input and are happy to hear you enjoyed working at MTM!

3.0

Feb 18, 2016

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They like giving gift cards

Cons

Mtm changes policy as they go,without notice to the employee, so u figure it out on ur own

4.0

Feb 11, 2016

Changes

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Being promoted at MTM, specifically in the Brooklyn office is something that can happen in a very short time period. Since most of the promotions are self determined, getting to the top tier can be done within six months.

Cons

The environment. The union and everything in between. There are certain people that should not have been hired there in the first place. Since most of the recruiting was done from First Transit, a lot of those CSR'S should not have been hired primarily.

Viewing 220 - 222 of 568 Reviews

Jobs at MTM Health

Customer Care Representative - WFH Minnesota

Customer Care Representative - WFH Missouri

Customer Care Representative - WFH Wisconsin

MTM Health

MTM Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Best job ever

Customer service representative

Changes

Jobs at MTM Health

MTM Health reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

MTM Health reviews FAQs

Jobs at MTM Health