- Pay is not the best with little room for raises or advancement (the company had a wage freeze for about three of the five years I was there. Sounds like it hasn't much improved since I left).
- The actual product is horrid. The testing department is overwhelmed with all the bugs in the software, the bugs do not get fixed in a timely manner, and then those angry clients are pushed onto the support staff.
- The CEO ruins the company's image with the public and also ruins staff morale. His racism and especially sexism shine through on multiple occasions. He also threatens the safety of the company by opening spam emails on his work computer and responding to the spam emails.
- The management play favorites with staff which causes numerous issues. This includes immature support personnel being promoted to supervisor positions.
- At the time I was there if an employee changed positions in the company, you raise was not immediate. You had to wait three months first and then got a raise. However, I found out this was not an actual policy and managers were picking and choosing who got their raise right away and who they wanted to wait on.
- The staff has also been known to be treated like slaves by CEO. At conferences, he is constantly asking them to do things like, "open my water bottle," or "go by me nail clippers."
- The company uses Reputation Loop to suppress their bad reviews through online and sees no ethical issues there
