Machinify reviews

2.1

26% would recommend to a friend

(60 total reviews)

David Pierre

26% approve of CEO

26% positive business outlook

Machinify has an employee rating of 2.1 out of 5 stars, based on 60 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Machinify employee rating is 45% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

60 reviews
1.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

PTO Benefits Working from home

Cons

All the changes that keep happening every week has been stressing my colleagues and I so much. Our income has been slashed the potential to move up or to a different department has been impossible. Many supervisors that had been in that role for years were demoted. We get paid less but the work load is exhausting the quality has took a HUGE hit. Many carriers and attorneys have been threatening to stop working with us because of the customer service not because it’s our fault but because the files keep going to other analyst names in a span of 5 months. It’s a sad situation I really wanted to retire here I loved this company and I had so much motivation to kill it and make them so much money. The motivation is gone I unfortunately do the bare minimum because the pay doesn’t change no matter what. Shame on upper management for doing this to us we have a families! I keep hearing rumors that they are trying to make this company all nice and tech savvy to resell so just be careful applying with high expectations.

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Machinify Response
11mo
Thank you for taking the time to share your perspective. We understand that this has been a difficult period of change for some team members, especially in roles that have experienced direct operational shifts. It’s never easy when long-standing structures are reorganized, and we acknowledge that these transitions have created stress and uncertainty for some parts of the organization. We're listening and taking concerns seriously as we work to stabilize our processes and support impacted teams.
5.0
Jun 20, 2025

Great company and getting better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great mission — using tech to fix big problems in healthcare. Super smart team that’s collaborative and down-to-earth. Remote-first with lots of flexibility and trust. Leadership is transparent and keeps us aligned. Clear focus on people, wellness, and performance.

Cons

Still building out some systems post-merger. Lots of change — not ideal if you prefer predictability.

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Machinify Response
1y
Thanks for the thoughtful review, we really appreciate you calling out what’s working and where we can keep improving. We’re glad the mission and team culture are landing well. That’s been a big focus for us, especially as navigate the recent changes. We’re trying to stay clear and intentional while we move fast. Feedback like this helps us stay grounded and focused on what matters. Thank you for being a part of it!
4.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

One of the biggest strengths of this company is its employee culture. As we navigate the merging of organizations there continues to be a genuine value of collaboration, inclusion, and integrity—those aren’t just buzzwords here. People are approachable, and there’s a real sense of community in most departments. As the company moves through a merger, there’s been understandable uncertainty, but the core culture has remained steady. Leadership has made a clear effort to preserve the values that define our organization, and that’s made the transition easier to navigate. Employee benefits have already been positively changed. Lower deductible, paid parental leave, and mention of 401k match change review. Overall, while it’s a time of change, it’s also a place where strong values and a people-first mindset still guide the experience.

Cons

There have been some growing pains, especially in the fall and early 2025, changes in reporting lines, shifting priorities, and new systems- but communication has been relatively transparent, and feedback is encouraged. Communication is lacking in some areas of change, but what is provided is good.

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Machinify Response
1y
Thanks for this honest and thoughtful review. It means a lot coming from someone who's been with us through so many phases of growth! We’re glad to hear the culture still feels strong—especially now, as we go through big changes. Keeping our values intact during a merger isn’t easy, and hearing that collaboration and inclusion still feel real tells us we're on the right track. That said, we know there's more work to do, especially around communication and clarity. You're right: the last several months haven’t been without growing pains. Shifting priorities, new systems, and reporting changes have added friction—and while we’ve aimed to stay transparent, we hear that some areas could be tighter. Feedback like yours helps us course-correct. Thank you!
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Glassdoor has 61 Machinify reviews submitted anonymously by Machinify employees. Read employee reviews and ratings on Glassdoor to decide if Machinify is right for you.