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Macy's

Engaged Employer

Macy's reviews

3.4

52% would recommend to a friend

(31,108 total reviews)
avatar

Tony Spring

62% approve of CEO

42% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

31K reviews
3.0
Sep 7, 2010

"Eh..."

Clinique counter manager
Recommend
CEO approval
Business Outlook

Pros

The discount & "Macy's Money" are great. My department manager is very supportive (but totally over-worked). Flexibility with scheduling to a certain degree.

Cons

The pressure to open new charge accounts is unreasonable. The constant barrage of sales is ridiculous. The extended hours are gruelling. ...and, unfortunately, alot of the prestige once associated with Macy's is dwindling. The difference between Macy's, Kohl's, & JCPenney is getting harder to discern...it wasn't always that way.

2.0
Sep 7, 2010

An okay job if you're not looking for security or a good wage.

Divisional sales associate
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, "personal days", selling incentives, measly bus pass discount, supervision mostly from "the sky" - not from managers.

Cons

Incompetent managers, HR doesn't care about personal days needed if there is a schedule conflict, "loyalty" credit account and daily sales goals are unrealistic given the economy, wages given "based on experience" have absolutely nothing to do with experience - only whatever wage you asked for in the interview or whichever manager hired you.

4.0
Sep 6, 2010

Good pay, Not Great Instruction

On call sales associate
Recommend
CEO approval
Business Outlook

Pros

Macy's offers a higher hourly salary than a lot of other jobs. They also offer an employee discount of 20%.

Cons

You have to figure out how to do everything on your own - they don't tell you near what you need to know, and you have to figure out a lot that they could have easily told you. Some of the sales associates are very territorial and catty.

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Glassdoor has 32,724 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.