Macy's reviews

3.4

52% would recommend to a friend

(31,106 total reviews)
avatar

Tony Spring

62% approve of CEO

42% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Sep 10, 2012

Management is completely unprofessional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Made some great friends Gratis (if you get it)

Cons

The management is just horrible Terrible pay There

4.0
Sep 6, 2012

About what you would expect for seasonal retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the employees were friendly but a couple of them seemed to turn up their nose to the seasonal help. They are big on customer service and are usually allowed to make the customer happy.

Cons

the hours were long and I ended up being the go-to person if somebody was a no-show or could not make it to work,having to deal with rude people during the holiday season.

1.0
Sep 2, 2012

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Being in a commission based zone can be very financially rewarding. Employee discount plus use of coupons It can be very rewarding to work with some of the customers who appreciate what we do, they come far and few between but it can be very nice.

Cons

Always begging for accounts Never follow thru on any rules (and only certain people get punished) Be prepared to work every weekend and Friday night (the computer does the schedule and managers have no control over it) If you don't speak more than one language you will be left out of conversations that are happening right in front of you...even though English is the only language that is suppose to be spoken on the floor.

Viewing 30712 - 30714 of 31,106 Reviews

Glassdoor has 32,723 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.