Macy's reviews

most employees had to resort to unethical means in order to fully achieve goals. this created a horrible working environment and made upward mobility almost impossible for those who worked ethically. ethical practices also inhibited performance, thus having mgt come down on you for not being with the contemporaries in your department

Compared to other retail stores I've worked with, they are extremely disorganized. You work long hours (sometimes 9 or more in one day), with just one hour lunch in the middle of it. You are supposed to get a fifteen, but good luck with that one. Also, they expect you to do too much. You are in charge of an entire department, which includes the sales, the returns, macy's account payments, customer service questions, answering the phone, clearing the fitting rooms, running reshop out, organizing the racks, folding the tables, and returning clothing to other departments. With how busy the store is on a normal basis, it is nearly impossible to complete any of these tasks (even when you are working a 9 hour shift). You receive a sales goal daily, though there is no reward in making your goal. You don't get punished either, but it is frowned upon if you're not making it. Management is usually never around so you are basically on your own at all times, which can be both a pro and a con. And for on-call associates, you are thrown from department to department so it's nearly impossible to ever know where things are, especially when you are just starting out. It's basically like they are setting you up to look dumb to the customers.