Macy's reviews

3.4

52% would recommend to a friend

(31,095 total reviews)
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Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
May 17, 2010
Recommend
CEO approval
Business Outlook

Pros

Macy's was a very diverse place that provided unusual opportunities for advancement to it's employees. Retail is an accessible business. A person could enter the company as a dock worker and leave it as an advertising executive.

Cons

Retail is a very tough business. People can be unforgiving and ruthless. The pay is generally poor and you have to fight hard for every dime and advancement.

3.0
May 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Offers deep discount to the employees and therefore great savings. Good environment, professionalism and customer satisfaction. Good for students as part time job.

Cons

Too much work, too many sales, need to get more training for the newly appointed employees, not many cash registers, too much load.

4.0
May 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Working in the shoe department, you make commission which is nice during the holidays. Management is pretty respectful and they never seem to have a bad attitude. You're always busy, so the days go by pretty fast. You also are encouraged to give feedback to coworkers and customers are encouraged to review associates (online) so you are praised directly from your peers and your customers. Pretty flexible in scheduling.

Cons

Commissioned sales can be bad for relationships among coworkers (it gets competitive) and if you don't make enough $ in sales to earn commission, the base pay isn't much. You're pushed to get customers to open credit cards and they'll call you out if you don't make goal.

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Glassdoor has 32,710 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.