Macy's reviews

3.4

51% would recommend to a friend

(31,089 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Jul 25, 2011
Recommend
CEO approval
Business Outlook

Pros

The only pro to work for Macys would be there benefits they offer employees.

Cons

Macys worries about there bottom dollar to the point it over shadows their employees. HIgh turn over of employees, constant request of managers for associates to open accounts with customers.....which is on our reviews.....so if you dont open enough accounts they harrass you.Micor managed by managers themselves whom are incompentent and in fear of loosing their jobs.

3.0
Jul 18, 2011
Recommend
CEO approval
Business Outlook

Pros

It was a nice place to work though customers can be rude. The management team can change a lot so it's not a something I would say is stable. Might be just my department

Cons

I guess I don't have anything bad to say other than the typical rude customers, no benefits for part time employees, clocking and out.

3.0
Jul 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Salary and Benefits are excellent compaired to specialty retailers. Employees receive 20% merchandise discount. Open door policy so conflicts can be resolved fairly.

Cons

Former May Company employees were never treated as equals to Macy's employees with limited opportunities for advancement. Downsizing of Senior Store Management in 2010, meant more store tasks for Sales Managers. Small volume stores always had limited merchandise which created customer service challanges.

Viewing 30886 - 30888 of 31,089 Reviews

Glassdoor has 32,704 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.