Macy's reviews

3.4

52% would recommend to a friend

(31,090 total reviews)
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Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

get to meet new people everyday

Cons

have to ask to use restroom

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Macy's Response
5mo
Thank you for sharing your honest review as our Counter Manager. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! We appreciate it.
4.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people and welcoming culture

Cons

Almost entirely remote work environment

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Macy's Response
5mo
Thank you for sharing your experience as our Integrated Planning Assistant with us. We appreciate it!
4.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment and a lot to learn

Cons

Underpaid, long shifts and no weekends.

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Macy's Response
5mo
We appreciate you taking the time to share your experience as our Customer Service Associate with us. Thank you!
Viewing 307 - 309 of 31,090 Reviews

Glassdoor has 32,705 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.