Is Macy's a good company to work for?

Macy's has an overall rating of 3.4 out of 5, based on over 32,696 reviews left anonymously by employees. This rating has been stable over the past 12 months. 51% of employees would recommend working at Macy's to a friend and 41% have a positive outlook for the business. The best reviews about Macy's have been left by employees working as Merchandising Intern , Internship and Intern .

Does Macy's pay their employees well?

According to anonymously submitted Glassdoor reviews, Macy's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Macy's. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Macy's?

51% of Macy's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Macy's 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Macy's?

Sales Associate (5748) , Retail Sales Associate (1409) , Sales Manager (621) , Beauty Advisor (611) , Seasonal Sales Associate (493) , Sales Associate/Cashier (321) , Cosmetics Counter Manager (291) , Manager (280) , Cashier (275) , Sales (261) , Customer Service Representative (260) , Merchandiser (229) , Fulfillment Associate (176) , Visual Merchandiser (173) , Macys Sales Associate (156)

What are the pros of working at Macy's according to real employee reviews?

"Great people to work with who are both technically knowledgeable and eager to help one another." ((in 1781 reviews)); "At my location I have some great coworkers that make it fun to come to work." ((in 1185 reviews)); "Flexible hours and I liked the department I worked in and the associates I worked with." ((in 1076 reviews)); "benefits are good (have to be in a certain position to be eligible tho.)" ((in 842 reviews)); "flexible scheduling (get to choose which department and shifts to work) which was done through an online employee portal" ((in 808 reviews))

What are the cons of working at Macy's according to real employee reviews?

"the pay is low for the amount of work and the store is very messy." ((in 2639 reviews)); "management is poor and lazy" ((in 2033 reviews)); "There are not enough expectations set from senior level management and many managers do whatever they want." ((in 1321 reviews)); "No hours Performing other jobs No training Manager doesn’t answer Pay rate not honored from website" ((in 568 reviews)); "A lot of complaints about low salaries which make it difficult to attract and maintain qualified people." ((in 326 reviews))

What are employees saying about Macy's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Macy's layoffs and their outlook for job security at Macy's in 2026.

What are the top reviewed Macy's locations?

New York , San Francisco , Atlanta , Houston , Chicago , Cincinnati , Los Angeles , Miami , San Diego , Orlando , Dallas , San Jose , Brooklyn , Johns Creek , Mason , Seattle , Boston , Tampa , Las Vegas , Columbus , Clearwater , Sacramento , Saint Louis , Pittsburgh , Austin , Philadelphia , San Antonio , Minneapolis , Portland , Washington

Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)

Tony Spring

61% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews

4.0

Mar 26, 2009

would only work there as part of the visual team

Freelance visual

Recommend

CEO approval

Business Outlook

Pros

I worked as part of the visual team and I really enjoyed being able to express my creativity and the people within the team were great to work with and inspiring.

Cons

low pay, little room for growth withing a visual position. There are several associates and managers that aren't willing to do their job. Poor attitudes and lack of training.

1.0

Mar 24, 2009

Want to be overworked and underpaid, then this is a job for you.

Loss prevention agent

Recommend

CEO approval

Business Outlook

Pros

Macy's are all over the place. If you'd like a place to work that will let you interact with people, it will certainly do that. They are a busy environments and are conveniently located in most malls. If you want to get your foot in the door with loss prevention- it may be a good place to start.

Cons

There is a high turnover rate for most management and associates. They do not care about people- just about numbers. It's sickening. If you didn't catch a certain number of shoplifters (the number coming from LAST year) then you were looked upon badly. You are also expected to take care of operations and other maintenance issues that you were never told about. It is an interesting job, if you can stand the low pay and horrible people- as well as the constant pressure and vigilance. Bottom line? People won't like you- and will see you as an enemy out to get them-- because you are. You're waiting for someone to do any little thing wrong to fire them. If you can live with that? Take the job.

2.0

Mar 22, 2009

Senior Management is very 'old school' when it comes to retail enviornment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are a lot of opportunities within the company and it is possible to move to other areas and work in different aspects of retail. There is a strong training program for college graduates and it's a great company to have on your resume.

Cons

Macy's operates on the fewest number of employees as possible. Jobs are so widely defined, I have found it difficult to own and be great at a few specific job functions because I am spread so thin.

Viewing 30964 - 30966 of 31,083 Reviews

Jobs at Macy's

Store Design Associate (Remote)

Warehouse Associate, Goodyear - Full Time

Warehouse Associate, Goodyear - Full Time

Warehouse Associate, Goodyear - Full Time

Warehouse Associate, Goodyear - Full Time

Macy's

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would only work there as part of the visual team

Want to be overworked and underpaid, then this is a job for you.

Senior Management is very 'old school' when it comes to retail enviornment

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