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      Macy's

      Engaged Employer

      Macy's reviews

      3.4

      51% would recommend to a friend

      (31,082 total reviews)
      avatar

      Tony Spring

      61% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Macy's has an employee rating of 3.4 out of 5 stars, based on 31,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      31K reviews
      1.0
      Aug 4, 2008

      Macys Robots

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am trying to get to the "best" reason, which is proving to be a challenge. I guess I would say the employee discount. There are times periods when you can get 40% off. When you start working there you get a coupon for 40% off black clothing which you must wear to work.

      Cons

      There are so many: salary, the constant reminder to sign every customer up for a credit card, the "psuedo" professional behavior which is stilted and insincere. The sales people on commission are trained to literally hound the customer. Hound the customer!

      2.0
      Aug 2, 2008

      Ok for Robots

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pretty easy work. Nothing too challenging. Management was very understanding about school and personal schedules.

      Cons

      I was not satisfied with the advancement opportunities. I was very unhappy with the managements insistence that we speak to customers in a robotic fashion...we were told to input the word, "outstanding" as often as possible. It felt fake and insincere. I also disliked how you were supposed to hound the customers about whether or not they had Macys' Cards.

      4.0
      Jul 29, 2008

      Great place to start a career.

      Assistant planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a great entry-level training program and is a good place to start a career. Strong college recruiting program provides smooth transition from college to buying offices for new hires. Structured opportunities for advancement for merchants. Nice emphasis on work/life balance.

      Cons

      Corporate downsizing and challenging retail environment. Would be a great place to work if sales were strong and layoffs were not likely. Unfortunately, costs must be cut when sales goals are not met. The company experienced a difficult integration of May Co and has not rebounded since. In future, buying offices may consolidate and centralize in order to push overhead costs down to remain competitive.

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      ReviewsMacy's reviews

      Glassdoor has 32,695 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.