Macy's reviews

3.4

52% would recommend to a friend

(31,093 total reviews)
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Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Could take my break whenever I wanted. Discounts.

Cons

No employees to help out.

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Macy's Response
6mo
Thank you for your honest review of your experience working with us as our Retail Merchandiser. We appreciate it.
5.0
Dec 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Significant opportunities for directly impacting customer experience.

Cons

Some positions may have limit scope of work.

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Macy's Response
6mo
Thanks for your review of your time with us as a manager. We appreciate it!
2.0
Dec 23, 2025

Need better pay

Recommend
CEO approval
Business Outlook

Pros

Overtime helps but long hours. They also offer seasonal bonuses

Cons

Long hours for little pay. Cutting shifts and offering supervisors severance to leave

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Macy's Response
6mo
We appreciate you for sharing your honest experience as our MHE Driver. If you are open to it, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly and learn more! Thank you for your review.
Viewing 349 - 351 of 31,093 Reviews

Glassdoor has 32,708 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.