Macy's reviews

3.4

52% would recommend to a friend

(31,092 total reviews)
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Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

easy resposibilities. I found it to be a enjoyable non stressed atmosphere you dont have to stress out about meeting your sales goals there is a ton of foot traffic and the shoppers land at your counter and sales goals are met.I was there in 1999 but this app wouldnt let me choose that date it only went as far back as 2021, so, things are probably diffrent now?

Cons

the thing I experienced andcwas not able to find resolve for was that another associate was using my number to perform any return that was actually his customers return, so, that was out of my control. Not sure if theyve resolved that type of illigitamate associate number return substituting from beiang able to take place at registers anymore but it would be appropriot to fix that operations flaw.Not entirely sure that my commissions suffered by his doing that, but, I presumed thats why he was doing it. I only found out after he was let go, and he then had told me himself.

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Macy's Response
6mo
Thank you for your honest feedback on your time with us as a Cosmetic Counter Manager. We appreciate you taking the time to provide your review.
2.0
Dec 14, 2025

Sales

Recommend
CEO approval
Business Outlook

Pros

co workers multitasking always busy

Cons

scheduling system management work conditions

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Macy's Response
6mo
Thank you for providing your positive and negative points regarding working with us as our Sales Associate. If you are open to it, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly and learn more! Appreciate your honest review.
4.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good balance of life and work

Cons

Lots of standing, no sitting

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Macy's Response
6mo
We appreciate you taking the time to leave your honest review with us. Thank you!
Viewing 361 - 363 of 31,092 Reviews

Glassdoor has 32,707 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.