Macy's reviews

3.4

52% would recommend to a friend

(31,104 total reviews)
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Tony Spring

62% approve of CEO

42% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,104 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

They are very flexible in scheduling

Cons

Not enough Pay for the overall workload

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Macy's Response
8mo
We appreciate you for sharing your honest experience as a Sales Associate while working with us.
3.0
Oct 23, 2025

A Mess ..

Recommend
CEO approval
Business Outlook

Pros

Monthly payouts when the store does well. Easy job for the most part.

Cons

- I did not receive any training and had to teach myself the job. - Management is HORRIBLE - They care more about numbers than the safety of their APDs. - If you want to move up, you have to have the numbers (apprehensions/recoveries) to show for.

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Macy's Response
8mo
We want to learn more regarding your experiences with treatment as our Asset Protection Detective. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
2.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Discount and additional coupons occasional

Cons

Making this review to access information

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Macy's Response
8mo
Thank you for sharing your review working with us as our Sales Associate. We appreciate it.
Viewing 481 - 483 of 31,104 Reviews

Glassdoor has 32,720 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.