Pros
The scheduling is easy, as long as you stay on call. The associate discount is great for Christmas shopping. You get to meet some wonderful people on holiday who love to shop at Macy's The other employees, I have made some nice friends.
Cons
The used-car salesman mentality, concerning the Macy's credit card. Most of the customers already have a card, and are committed Macy's shoppers. Some of the tactics encouraged by Macy's are, not in prospective credit cardholders interest. The associates are harassed daily to open more cards and will try to open cards for customers over and over again. this results in a lower credit score for the applicant. The other con is the lack of attention to what the customer really wants, pleasant salespeople and a clean attractive store environment. Macy's no longer employs a recovery staff and as a result, the store is messy. The dressing rooms are a disgrace. The sales associates do try to keep them clean, but often a department is understaffed. The compensation is also very low.