Macy's reviews

3.3

50% would recommend to a friend

(31,065 total reviews)
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Tony Spring

60% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.3 out of 5 stars, based on 31,065 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
May 30, 2024
Recommend
CEO approval
Business Outlook

Pros

The only real pro is the grit I have from working this job for almost 2 years. It taught me that I am capable of whatever I put my mind to. I got to such a bad place that I ended up quitting and that was the best decision I have ever made!

Cons

As a recent graduate, my entry into the corporate world began with great anticipation through Macy's prestigious EDP program, following a successful internship with the company. However, my journey within Macy's quickly devolved into an ordeal that I never imagined during my college years. The initial promise of the EDP program was overshadowed by a tumultuous series of events. Within the first year, I found myself reporting to four different bosses, which disrupted any sense of stability or continuity. Additionally, our team dwindled from five members to a mere three within the span of three months, amplifying the workload and stress levels exponentially. I eventually was put on a team without an MA (Merchandising Assistant) and the associate buyer on my team who acted like my boss (Not in a good way :/) expected me to do their job with NO training. How does one begin to do a job that they have no experience in and just "figure it out" let me know if you find out. Despite being remote, the toxic work environment took a toll on my mental health. The pervasive culture of favoritism and cliques within the team created a sense of exclusion and anxiety. It became apparent that career advancement and even basic recognition were contingent upon being in the good graces of certain individuals. I was naive enough to believe that me taking on more work and other peoples jobs that I would stand out and get a promotion. That was until I realized that some people who are assistants have been in that position for 5 years.... The work load became unbearable and working overtime was no longer a choice. My boss and associate would say "Just work over-time" and they normalized us working 50+ hour work weeks which we did not sign up for. Over time is not in our contract nor was it an obligation, but boy did they make you feel like it was. I wish someone would have told me the truth about this job and what to truly expect from working here. No job is worth your mental health and sanity, believe me. Compensation further underscored the disparity between effort and reward. While I devoted countless hours to the job, often sacrificing personal time and even skipping meals, the financial acknowledgment was minimal. A paltry annual bonus of $2,000 and a meager signing bonus of $5,000 upon college graduation left me questioning the value of my contributions and the company's commitment to its employees. I am the 4th assistant that has quit on this team within less than a year, I think that shows how awful the turnover is ... and for good reason. Also FYI if you are looking to put in your 2 weeks and quitting like I did make sure you use all of your PTO before. My boss had told me I would get paid for all of my un-used PTO, I soon found out from HR that I should have just taken off for 15 days because I did not get paid for ANY of my un-used PTO! However, amidst the challenges and disillusionment, Macy's inadvertently imparted invaluable lessons. The experience instilled in me a resilient spirit and a newfound sense of self-awareness. It illuminated my capacity for perseverance and resilience in the face of adversity. Ultimately, my tenure at Macy's served as a catalyst for personal growth and professional redirection. Recognizing my worth and potential, I made the empowering decision to pursue entrepreneurship. Today, as the owner of my own business, I am grateful for the hardships endured at Macy's, as they fueled my determination to chart my own path and refuse to be limited by the constraints of corporate conformity. In retrospect, while Macy's may not have been the ideal launchpad for my career, it undeniably played a pivotal role in shaping my trajectory. For that, I am grateful. However, I caution prospective employees to approach with tempered expectations and a readiness to navigate the challenges inherent within the organization. PROCEED WITH CAUTION. Macy's is a sinking ship and if you want job security, room for growth, and a good work environment look elsewhere. I know that if you have worked this job you can quite literally do ANYTHING!!

3.0
Mar 5, 2019

Used to be a great place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary potential. Opportunity to learn skills and participate in something big.

Cons

Poor communication between FOBs and their departments. Poor and conflicting focus in each FOB. Down sizing and outsourcing. Poor customer service and lack of availability of sales associates. Many good jobs go to H-1B workers.

1.0
Sep 26, 2018

Hot mess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great work life balance (super laid back) - Very flexible "work from home" policy - Unlimited sick days - Employee discount - Nice rooftop - Great location right in downtown SF - Summer Fridays (though it depends a lot on your team/department. Some were able to enjoy Summer Fridays more than others)

Cons

- It is VERY evident that the majority of employees that work here do not care a whole lot about their role, company, or coworkers. - The entire office is very stale and has an incredibly negative, depressing vibe. Very old school, gray cubicles and the office is almost always silent. The bathrooms were also always very dirty. - High turnover - Things move SO slowly. It's almost laughable how slowly things move. It makes getting things done and making changes nearly impossible. - Nonexistent culture. I have worked at several companies in the Bay Area (big/small and b2b/b2c) and have never experienced such a negative, dead culture in my entire life. People do not eat lunch together. People walk around the office looking miserable. The culture is also very far off from other Bay Area/SF tech companies. Macy's Tech has no snacks (gasp), competitive perks, or career development opportunities. They even tried to enforce a dress code at one point banning things that most tech companies in Northern California allow. It is very clear that corporate does not care about the employees and their happiness. - VERY outdated technology/computers around the office. - No career development/opportunities. If you are looking for a place to grow and learn, this is probably not the place for you! - Loss of diversity. Macy's tech hires A LOT of cheap labor. - Nepotism - Leadership does not seem passionate whatsoever about what they do, which I do think contributes to low morale amongst teams - Very, very disorganized. Things are constantly a mess and nobody ever seems to know what's going on. Lots of confusion due to communication issues between teams and departments. Long story short - stay faarrr away from Macy's Tech. Unless you are looking for an easy job where you will not learn/grow or have to work very hard.

Viewing 52 - 54 of 31,065 Reviews

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