Macy's reviews

3.4

51% would recommend to a friend

(31,078 total reviews)
avatar

Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounts Lunch Breaks Drama For your mama

Cons

Toxic culture Ageism Manipulative management Theft of sales Drama

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Macy's Response
1mo
Thank you for your feedback about your time as a Beauty Consultant. We would like to learn more about your experience and gather some additional details. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

My supervisor was so kind and nice. Really understanding

Cons

There is no cons. I love working there

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Macy's Response
1mo
We appreciate you taking the time to share your experience as a Sales Associate! Thank you!
2.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and never feeling the stress of bringing my work home with me.

Cons

Customers are very hit or miss. Higher end clientele does not visit the mall as they did in the past so sometimes feels more like babysitting than a full time job.

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Macy's Response
1mo
Thank you for your feedback about your time as a Makeup Artist. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and work location so we can connect with you directly! Thank you.
Viewing 91 - 93 of 31,078 Reviews

Glassdoor has 32,691 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.