Macy's reviews

3.4

51% would recommend to a friend

(31,063 total reviews)
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Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,063 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Welp.. no one wanted to work so you could get lots of overtime if you wanted seasonally

Cons

Violent and verbally abusive workers and workers who have been there for 3+ or more years that were bullies to others on the floor. One worker in replen verbally made slurs at me in front of the manager which routinely protected her. This worker was best buddies with guys who work security and was near untouchable. This person also tried to verbally insult someone and provoked her and unlike me she got her fired. I was deeply insulted with how the location was operated and the bosses routinely dismissed my years of experience

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Macy's Response
4d
We would like to look into your concerns please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly. Thank you.
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone was kind Managers were nice workload was reasonable

Cons

Pay could of been better

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Macy's Response
1w
Thank you for sharing your experience as a Fulfillment Associate. We appreciate your feedback and are glad to hear you had a positive experience with your team and leadership.
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

You can choose your hours and days Friendly team

Cons

Competitive Hours and Stations Gets very busy on certain days/hours

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Macy's Response
1w
Thank you for your review. We're glad to hear you valued the flexibility and supportive team environment.
Viewing 13 - 15 of 31,063 Reviews

Glassdoor has 32,675 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.