Macy's reviews

3.4

51% would recommend to a friend

(31,088 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Feb 19, 2026

Mundane

Recommend
CEO approval
Business Outlook

Pros

Easy to learn Simple tasks

Cons

Customers hierarchy issues absent management mundane monotonous

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Macy's Response
4mo
Thank you for sharing your honest thoughts on the pros and cons as our Retail Sales Associate. We appreciate the review.
3.0
Feb 18, 2026

Mediocre Experience

Recommend
CEO approval
Business Outlook

Pros

Colleagues were nice and discount was good to have around holidays

Cons

Holiday scheduling was difficult to work with

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Macy's Response
4mo
Thank you for your honest review on your experience working as our Sales Associate. It means a lot to us.
1.0
Feb 17, 2026

Awful

Recommend
CEO approval
Business Outlook

Pros

easy work and okay co workers

Cons

awful management, tried to train me when i was clocked out.you also need to get the credit card to get a discount...

avatar
Macy's Response
4mo
Thank you for taking the time to leave an honest review as our Sales Associate on training and management. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly. We appreciate it.
Viewing 229 - 231 of 31,088 Reviews

Glassdoor has 32,703 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.