Macy's reviews

3.4

51% would recommend to a friend

(31,089 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Feb 9, 2026

Don't Do It

Recommend
CEO approval
Business Outlook

Pros

20% discount on most items at Macy's and some less at Bloomingdale's. Some fun and exciting I.T. project, but mainframe is still there. Their big project for 2025-2026 is eliminating the mainframe.

Cons

January layoffs - mostly an every year event. I.T. is typically tight given focus is on customers and revamping stores to make more profitable. Lots of hours, long hours especially during Holiday peak.

avatar
Macy's Response
4mo
Thank you for your honest feedback about your time as our Director. If you’re open to it and would like to discuss this further, please send us a private message on Facebook at https://www.facebook.com/Macys/ or on Instagram at https://www.instagram.com/macys/. Make sure to include your name, phone number, email address, and store location, so we can connect with you directly. Thank you!
3.0
Feb 9, 2026

Good place to start

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to learn retail

Cons

You’ll be encouraged to push credit cards so keep that in mind if that’s something you may be uncomfortable with

avatar
Macy's Response
4mo
Thank you for giving us your honest feedback. We appreciate you taking the time to share this with us!
Viewing 244 - 246 of 31,089 Reviews

Glassdoor has 32,704 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.