Macy's reviews

3.4

51% would recommend to a friend

(31,089 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Feb 5, 2026

Dayton Mall

Recommend
CEO approval
Business Outlook

Pros

Great place to work , amazing people

Cons

Long hours, lack of flexibility

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Macy's Response
4mo
Thank you for sharing your review on working with us as our Lancome Counter Manager. We appreciate it.
4.0
Feb 5, 2026

Nice place to work

Recommend
CEO approval
Business Outlook

Pros

Commission Good benefits nice perks (gratis)

Cons

commission may cause some people to be greedy, rude, and aggressive.

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Macy's Response
4mo
Thank you for sharing your review on the various benefits and your experience as our Fragrance Consultant. It means a lot to us.
3.0
Feb 5, 2026

Flexible schedule

Recommend
CEO approval
Business Outlook

Pros

There is some flexibility, not as much anymore.

Cons

Not as flexible as it was. The company has taken part of the flexibility away. Management not easy to work with helping with scheduling as it use to be.

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Macy's Response
4mo
We appreciate you for sharing your honest feedback on your experience working as our Fine Jewelry Specialist. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
Viewing 250 - 252 of 31,089 Reviews

Glassdoor has 32,704 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.